Terms of service

Welcome to OnePlug. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by OnePlug. Throughout the site, the terms “we”, “us” and “our” refer to OnePlug. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms.

2. Online Store Terms

By using this site, you confirm that:

- You are at least 18 years old or have permission from a parent/guardian

- You will not use our products for any illegal or unauthorized purpose

- You will not transmit any malicious code or viruses

3. Products & Services

- We sell a variety of products and aim to ensure accurate descriptions and images

- Prices are subject to change without notice

- We reserve the right to limit quantities or discontinue products

4. Orders & Payments

- All orders are subject to availability and confirmation

- We reserve the right to cancel or refuse any order

- Payments must be made through our approved payment providers (e.g. PayFast or PayPal)

5. Shipping & Delivery

- Delivery times are estimates and may vary due to external factors

- We are not liable for delays caused by couriers or customs

- Risk of loss passes to the customer once the item is delivered

6. Returns & Refunds

Our Return & Refund Policy governs returns, exchanges, and refunds. Please review it on our website before making a purchase.

7. User Information

You agree to provide accurate, current, and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account.

8. Prohibited Uses

You may not use the site:

- For any unlawful purpose

- To violate any regulations or laws

- To infringe on intellectual property rights

- To harass, abuse, or harm others

9. Limitation of Liability

OnePlug shall not be liable for:

- Any indirect, incidental, or consequential damages

- Loss of profits, revenue, or data arising from use of our service

All products are provided “as is” without warranties unless required by law.

10. Indemnification

You agree to indemnify and hold harmless OnePlug from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of South Africa.

13. Contact Information

For any questions about these Terms, contact us:

- oneplug.store1@gmail.com

- 063 0513 736 (Whatsapp Customer Care)